Mall

Transform Your Mall Experience with Formalls.

Manage shops, connect with customers,
and grow your business seamlessly—all from one powerful dashboard.


Key Features

Mall Dashboard

Track visitors, manage shops & monitor promotions
in one place.

WhatsApp Orders

Enable visitors to chat, browse and order directly
via WhatsApp.

Shop Management

Update shop details, promotions, and track sales easily.

Formalls Brings A New Era In Mall Management.

Mall Management Illustration

Smart Visitor Management

Track visitor entries, exits, and footfall seamlessly with real-time data, helping mall owners manage operations efficiently. Integrates with parking systems for smooth vehicle tracking and slot allocation. Provides visitor flow insights to improve safety, crowd control, and operational planning.

Simplified Shop Owner Communication

Enable mall owners and shopkeepers to connect instantly via WhatsApp for promotions, announcements, and updates without any complex tools. Supports automated message broadcasts
for seasonal offers and sales events. Allows shop owners to request maintenance or support directly from mall management teams.

Real-Time Service & Analytics

Get instant updates on mall services, promotions, and analytics in real time, making management and customer engagement easier than ever. Dashboard-based analytics help track sales performance and customer satisfaction. AI-driven insights optimize tenant mix, event planning, and marketing strategies.

How It Works

1. Scan QR at Mall

Customers scan the mall’s QR code and are redirected to WhatsApp instantly.

2. Browse & Order via WhatsApp

View shops, explore products, and place orders through WhatsApp.

3. Shop Prepares Order

Shops receive the order; deliver to customer doorstep (if available) or prepare for pickup.

4. Mall Owner Monitors

Mall owner tracks orders, shop locations, services, promotions, and movie listings from one dashboard.

Here to Help

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24/7 Support

Get assistance anytime via email, phone, or chat

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Onboarding & Training

We help you get up and running with personalized training.

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Dedicated Account Manager

Get a dedicated manager to ensure success.

Ready to Transform Your Mall?

Drive footfall, increase shop sales, and simplify operations—all on WhatsApp.

Frequently Asked Questions

Formalls helps you manage shops, promotions, and customer interactions—all from one secure dashboard.

Yes, Formalls provides seamless WhatsApp integration for customer support and orders.

Yes, we offer a 14-day free trial to help you explore our platform.

Learn How Formalls is Transforming Retail.

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How Formalls Mall Converts Footfall into Revenue.

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Why WhatsApp is the Future of Mall Management.

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Boosting Footfall with Digital Campaigns.