From PMS to CRM, Covotel enhances-not replaces your hotel’s core tools.
We connect your software stack with our WhatsApp-native platform to streamline operations and service delivery.
At Covotel, we specialize in creating tailored integrations that make your life easier and your business more efficient.
Covotel works alongside your Property Management System to auto-sync guest data, automate task assignment, and keep service records accurate and consistent.
Covotel plugs into your CRM to personalize guest engagement, loyalty flows, and post-stay feedback all via WhatsApp.
Let guests place food or housekeeping requests via WhatsApp and have them delivered through your kitchen or service POS system-no extra staff effort required.
A Streamlined process from start to finish.
Auto-create service requests on guest check-in/check-out Sync room numbers and assignment status in real-time Match guest profiles and booking preferences with workflows Eliminate double entries between Covotel and PMS.
Send automated pre-arrival or welcome messages Offer upsells or exclusive F&B offers based on profile tags Collect reviews or trigger NPS surveys post-stay Sync guest interaction data with CRM timelines.
WhatsApp-based ordering synced with kitchen display Order status tracking for guests and staff Menu syncing between Covotel and POS Cross-channel reporting of F&B performance.
Chain-wide SLA and request analysis Merge guest data+service metrics into unified reports Trigger custom alerts or summaries.
We understand your business needs and goals.
We tailor WhatsApp solutions to fit your specific requirements.
We seamlessly integrate our custom-built applications into your existing systems.
We provide continuous support to ensure your solutions run smoothly.
