Whether you're a property owner, general manager, or department lead,
Covotel adapts to your workflows and enhances your guest experience through
WhatsApp-native operations.
Control every property from one dashboard. Set KPIs, launch promotions, monitor performance, and maintain brand consistency across your portfolio.
Meet SLAs, even at full occupancy. Track and auto-assign requests, analyze peak-time loads, and improve cross-department efficiency.
Offer hotel like service-even when you’re remote. Use WhatsApp for everything from check-in to cleaning requests to feedback, with full owner control.
Stay in sync across shifts. Every guest request is logged, tracked,and
escalated automatically-no more handovers lost in the chaos.
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Faster room readiness, less guesswork. Tasks are assigned automatically,
delayed ones escalate,
and supervisors see real-time status.
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Turn guest hunger into hotel revenue. Guests can order food or drinks via
WhatsApp, and your kitchen receives a direct ticket-automatically.
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Covotel collects feedback in real-time and escalates complaints before they hit public platforms.