aboutUs Products Solutions Integration Request Demo Login All-in-One Hotel Operations Over WhatsApp Manage rooms, track services, collect feedback, and boost revenue seamlessly all in one place. Login Request Demo Covotel Brings A New Era In Hotel Operations. Seamless Guest Engagement: No downloads needed! Guests book, request services, and communicate directly through WhatsApp. Effortless Service Requests: Guests can request services, ask questions, and receive support instantly on a familiar platform. Instant Service, Real-Time Updates: Quick responses and updates keep guests informed at all times. Covotel is packed with features to streamline your operations, enhance guest experiences, and drive revenue growth. Room Management Live Room Status View WhatsApp-based Check-in/Checkout Housekeeping Coordination Room Swaps & Upgrades Food Requests Interactive Menu via WhatsApp Instant Kitchen Routing Scheduled or Live Orders Table Reservation Flow Service Tracking WhatsApp-Based Service Requests Auto-Assignment to Staff Live SLA Monitoring Smart Escalations Guest Feedback Smart Feedback Triggers Structured Feedback Collection Complaint Alert System Centralized Feedback Inbox Promotions Management WhatsApp Broadcast Engine Offer Templates & Upsell Flow Real-time Redemption Tracking Intelligent Targeting Analytics and Reporting Real-time Dashboards Guest Behavior Insights Downloadable Reports Department-Level Metrics SLA Management Set SLAs by Request Type Live SLA Countdown SLA Violation Alerts SLA Performance Reporting Multi-Level Escalations Custom Escalation Rules WhatsApp + App Alerts Escalation Timers Escalation Logs & Analytics Staff Access Dual-Access: App + WhatsApp Role-Based Access Control One Unified Task Inbox Real-time Notifications Covotel Works Across Teams, Roles, and Properties Let us show you how Covotel fits your setup—from a homestay in Coorg to a multi-property group in Mumbai. Book Demo Talk to Sales
Manage rooms, track services, collect feedback, and boost revenue seamlessly all in one place.
Let us show you how Covotel fits your setup—from a homestay in Coorg to a multi-property group in Mumbai.