SmartMall Suite

Everything Your Mall Needs. In One Place.

Manage shops, engage visitors, run promotions, and track analytics β€” all powered by Formalls on WhatsApp.

1,284 Visitors Today
β‚Ή4.2L Revenue
94% Occupancy
Mall Dashboard
Weekly Footfall

Live metrics updated in real time across all zones.

Visitors Live
Today 1,284 visitors across all entrances
Peak Hour 6 PM – 8 PM Β· 340 visitors
Revenue +12%
Today β‚Ή4.2L collected across 38 shops
Occupancy 94% β€” 3 units available for lease
Mall Ecosystem

Unlock Smarter
Mall Ecosystem

Making mall operations effortless, data-driven, and impactful for every stakeholder.

1

Centralized Mall Dashboard

A single view to monitor shops, revenue, campaigns, and customer engagement. Designed for speed and clarity.

  • Smart dashboards for daily operations
  • Tenant and shop management
  • Revenue insights & downloadable reports
  • AI-driven insights to optimize operations
2

Promotions & Event Management

Create mall-wide campaigns, schedule events, and analyze engagement from one place.

  • Digital advertising for increased visibility
  • Shop-specific promotion management
  • Footfall analytics during events
  • Maximized mall profitability
3

Visitor Insights & Analytics

Understand visitor behavior, peak hours, and spending patterns to make faster, smarter decisions.

  • Footfall tracking & heatmaps
  • Dwell time and repeat visitor metrics
  • Shop-wise conversion rates
  • Exportable performance dashboards
4

Enterprise-Grade Security

Protect sensitive tenant and visitor data with our industry-leading security framework.

  • Role-based user access control
  • End-to-end data encryption
  • Automated backups and recovery
  • 24/7 monitoring and alerts
Visitor Experience

Shop Smart.
Experience More.

Explore shops, browse products, place orders via WhatsApp, and stay updated with the latest events and offers β€” all from your phone.

Interactive Mall Maps

Find any store instantly with real-time interactive maps across all floors and wings.

Order via WhatsApp

Browse products and place orders directly through WhatsApp β€” no app download needed.

Exclusive Deals & Rewards

Get personalised loyalty rewards and exclusive deals from your favourite stores.

Events & Entertainment

Stay updated with live schedules, mall events and entertainment alerts in real time.

F
Formalls
Online
Hi! Where can I find Nike?
Nike is on Floor 2, East Wing! Here's how to get there πŸ‘Ÿ
πŸ‘Ÿ
Nike
Floor 2 Β· East Wing Β· 2 min walk
πŸŽ‰ 20% off at Nike today only!
Amazing, thanks! πŸ™Œ
Enjoy your shopping! Need anything else?
Visitor Features

Experience Smarter Shopping

Where convenience meets enjoyment β€” everything a visitor needs, on WhatsApp.

1

Find Your Favourite Stores

Smart search and filters to find any store in seconds, with interactive maps and accessible routes.

  • Interactive mall maps & navigation
  • Shop directory with filters
  • Store details with contact info
  • Save favourite stores for quick access
  • Accessibility-friendly routes for all
2

Exclusive Offers & Events

Never miss a deal. Get instant updates on discounts, promotions, and entertainment events on WhatsApp.

  • Personalized offer notifications
  • Early access to event schedules
  • Seamless RSVP for mall events
  • Special birthday & anniversary discounts
  • Exclusive app-only coupons and vouchers
3

Loyalty & Rewards

Earn points every time you shop and redeem them for exciting rewards, vouchers, and exclusive perks.

  • Digital loyalty card integration
  • Easy points tracking
  • Exclusive member-only discounts
  • Bonus points during festivals & weekends
  • Instant reward redemption via QR code
WhatsApp for Malls

Ready to Transform Your Mall?

Drive footfall, increase shop sales, and simplify the mall experience β€” all on WhatsApp.

  • No setup fees
  • Free 14-day trial
  • Live in 24 hours

No credit card required Β· Cancel anytime

-->